My water is discolored. What should I do?

Annual hydrant flushing done by the City may cause discolored water. If discolored water is present, the problem can usually be corrected by opening all cold water faucets and allowing them to run at the same time until the water clears.

Hydrant Flushing Information

Show All Answers

1. How often will I get a bill?
2. Can I sign up for e-Bills and/or make payments online?
3. Can I make a payment or check my balance by telephone?
4. Do I have to read my water meter?
5. How do I start or cancel service?
6. Will my water be turned off if my bill is overdue?
7. My water usage seems to be increasing. What should I do?
8. Does the City of Burnsville enforce watering restrictions?
9. My water is discolored. What should I do?
10. How hard is the water in Burnsville?
11. Is a customer portal available to monitor my water usage?
12. What are e-Bills?
13. When will I receive my utility e-Bill?
14. How do I set up automatic utility payments?
15. What should I do if I didn't receive my utility e-Bill?