What part of the water and sanitary sewer system do I own?
Water System
Outside your home - The owner of the property is responsible for maintenance and repair of the water service line on the house side of the water shut off in your yard and into your home.
Inside your home – The service line in your home along with the meter horn, couplers, piping, pressure regulating valve and isolation valves are all considered part of the home’s plumbing system and are the responsibility of the owner for maintenance, repair, and replacement.

Sanitary Sewer System
Outside your home - The owner of the property owns and is responsible for maintenance and repair of the entire sanitary sewer service line including the connection at the City sewer main in the street.
Inside your home – The sanitary sewer service is considered part of the home’s plumbing system and is the responsibility of the owner for maintenance, repair, and replacement.

Show All Answers

1. I have a private water or sewer line, who do I contact for repairs?
2. Is discolored water a health hazard?
3. When are water restrictions in effect?
4. What should I do if there is a sewer blockage or backup?
5. How do I prevent a sewer backup or blockage?
6. What part of the water and sanitary sewer system does the City of Burnsville own?
7. What part of the water and sanitary sewer system do I own?
8. Water is leaking below the meter, will the city pay to repair it?
9. My water pressure seems too low, how do I correct the issue?
10. My water pressure seems too high, how do I correct it?
11. Will the City come to my home and test my water pressure?
12. Do I need a Pressure Reducing/Regulating Valve (PRV)?
13. Will the City test my water?
14. Where can I have my water tested?
15. Will the city install/reinstall my water meter?
16. My water meter is leaking, will the city send someone to fix it?
17. Is there a fee to turn my water off/on to make repairs?
18. I need my water shut off. Will the City come turn it off today?
19. My water usage has increased and seems too high, what is the problem?
20. When can I water my lawn?