I have a complaint that is not being resolved by my cable provider. What can I do?
As part of its cable franchise agreements with the City’s cable providers, the City is able to open an “Escalated Complaint” process to help you resolve your issues. To lodge a complaint, please call 952-641-1357 and follow the instructions provided or fill out an online complaint form.Complete an online complaint form...

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1. I have a complaint that is not being resolved by my cable provider. What can I do?
2. How do I get a copy of the City newsletter, the Burnsville Bulletin?
3. How do I receive email or text message notifications from the City on news, events and in emergency situations?
4. Is the City of Burnsville and/or the Burnsville Police Department on Social Media (Facebook, Twitter, etc.?)
5. How do I advertise with the City of Burnsville?
6. Can I place my event advertisement on a City of Burnsville readerboard or community television bulletin board?