Water and Sewer Maintenance

Water and Sewer Emergencies

Sewer Backup or Blockage

If your sewer is backing up:

  • Weekdays 7 a.m. – 3:30 p.m.: Call 952-895-4550
  • Evenings or weekends: Call 9-1-1. Crews will be dispatched.

View frequently asked questions

Water Meters and Valves Guide

Water Pressure Troubleshooting Tools

Excessive Water Use Troubleshooting

Water Leaks

Every home and business has a water meter, usually located near the laundry room or furnace.

If the digital meter is moving when no water is running, you may have a leak. Even small leaks can increase your water bill.

Common leaks:

  • Toilets
  • Water softeners

Learn how to read your meter and find leaks

Consumer Confidence Report

The City of Burnsville’s annual Drinking Water Quality Report is now available online. Individuals may still request a paper copy by calling 952-895-4550.

The results from testing once again show that Burnsville is providing clean and safe drinking water from each of its water sources.

2024 Water Report cover

Service Line Materials Inventory

Burnsville has submitted our service line material inventory to the Minnesota Department of Health. You can check the material of your service line using the Lead Inventory Tracking Tool (LITT).

As of Sept. 26, 2024:

  • Lead: 0
  • Galvanized (requires replacement): 0
  • Unknown material: 707
  • Non-lead service lines: 16,314

The inventory used historical records, building dates, City codes, self-surveys and inspections to determine the materials.

Smart Irrigation Rebate

Save money and water! A win-win. Residents can receive a credit on their water bill of up to $200 by installing a Smart Irrigation Controller to their in-lawn irrigation system. Available April 1 - Aug. 31, 2025. 

Icon of computer mouse pointer clicking Apply


To learn more about smart controllers visit https://www.epa.gov/watersense