Burnsville Police Department
Working Together to Make a Difference Through Excellence in Policing
- When should I call 9-1-1?
Any time you need a Police, Fire or Medical response you should dial 9-1-1. The dispatcher will ask you where your emergency is and what is happening. Please remain calm when talking to the dispatcher. Remember … when calling 9-1-1 it is very important to stay on the phone, even if 9-1-1 was dialed in error. The dispatcher is required to verify where the call is coming from and if an emergency exists. If you hang up, a police officer will be sent to the location the 9-1-1 computer provides.
- What number do I call for a non-emergency situation?
If you are in Dakota County, call 9-1-1 for all non-emergencies. Dispatchers at the Dakota Communications Center will route callers to the appropriate person to speak with. Non-emergencies include abandoned cars, lost or found property, non-injury accidents, vandalism, and other crimes not in progress. Calling 9-1-1 does not interrupt emergency response or distract from urgent calls. It is structured to handle all types of public safety concerns. We encourage you to call 9-1-1 anytime you feel unsafe or suspicious of activity you are witnessing. If you are outside of Dakota County, call 952-322-2323.
- How do I submit a public data request to Police?
You can submit a request to Police for police-related public data through our online system.
- What are the directions to the Burnsville Police Department?
We are located at 100 Civic Center Parkway, Burnsville, Minnesota 55337. Civic Center Parkway is located on the east side of Nicollet Avenue, north of McAndrews Road and south of the Burnsville Parkway.
- What are the lobby hours?
The police reception desk is open between 8 a.m. and 4:30 p.m., Monday through Friday. A lobby phone is available that may be used to contact the Communications Center (dispatcher) to request police assistance after normal business hours, on weekends and during holidays.