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Burnsville's Adopt-A-Street program is a public service program for volunteers to pick up litter along Burnsville’s streets. It is a way for environmentally-conscious citizens to make a personal contribution to a cleaner environment.
The City will post a 24” x 30” sign on the roadside to recognize your group’s cleanup efforts.
Call the Burnsville Engineering Department at 952-895-4463 or download the Adopt-A-Street Contract. A group representative must sign the Adopt-a-Street Contract on behalf of your group. All group participants must review the safety information provided by the department of Public Works before every pick up.
Groups must arrange pickup dates in advance with Public Works. The City will provide high visibility vests, trash bags and safety information for your group. Work may not be allowed on or near holidays. Groups must pick up litter at least three times a year along both sides of the roadway.
Groups should leave filled trash bags along the roadside as specified by Public Works. Groups are encouraged to recycle materials for their own benefit. The Public Works Department will remove filled bags, and large, heavy or hazardous items from the roadside.
The City contracts with American Boarding Kennels (1102 Highway 13 E., Burnsville) for animal control issues. If you have questions on animal control issues or to report a stray cat or dog problem, please contact American Boarding Kennels at 952-894-5100.
Impounded pets are available for pick-up at American Boarding Kennels Monday-Friday from 9 a.m. to 5 p.m., Saturday from 9 a.m. to 5 p.m., and Sunday from noon to 5 p.m.
No animals are allowed to "run at large." All animals, including both dogs and cats, must be kept under restraint at all times. Restraint is defined as on a leash or otherwise physically controlled by a human when it is not on the owner's property or other property by permission. Pet owners are encouraged to keep their pets on their own property by using suitable fencing, kennels, pens, well-secured leashes or chains.
Owners are required to prevent their animals from being a nuisance to others. This includes both dogs and cats. A nuisance can be habitual or frequent animal noises such as barking, crying or howling, fighting with other animals, killing wildlife, or damaging or destroying public or private property. Contact American Boarding Kennels for more information.
When you license your pet, your contact information is kept on file with the licensor, allowing them to contact you if your pet is taken to an animal care facility. If your pet is lost you can notify the licensor.
Birnamwood has been a member of Audubon International since 1999 and became certified as an Audubon Cooperative Sanctuary in 2002. Birnamwood is the smallest golf course in the world and the only nine-hole course in the State of Minnesota to receive this designation. The Audubon Cooperative Sanctuary Program helps golf courses enhance wildlife and the game of golf.Birnamwood's environmental responsibilities include monitoring water quality, conserving wildlife and their habitats and using appropriate cultural and integrated pest management methods to manage turf areas.
The City of Burnsville accepts cash, check or credit card payments. You may pay at City hall or, to pay with a Visa, Mastercard or Discover credit card, contact us at 952-895-4444.
No appointment is necessary to apply for permits. Simply drop off the completed permit application, and any corresponding plans or documents, at the front counter of City Hall, or email your entire submission to email@example.com.
When only "cosmetic" changes are being made. Cosmetic changes include:
$5.00 per person for ages 5-61. $3 for children ages 4 and under. $3 for seniors 62 and over.
Provide recreational skating and ice related activities to the public and various user groups.
Please download the monthly calendars from the main page or call the main office for assistance at 952-895-4651.
Please download the monthly calendars on the main page or call the main office at 952-895-4651.
$7.00 per person. Goalies are free! This is for adults ages 18 and older. Helmets are required.
All Adult Open Hockey participants must be 18 years of age or older.
The Burnsville Ice Center requires helmets.
Yes, we carry whole sizes of skates. No half sizes.
Both figure and hockey skates are available for $5 per pair.
Learn Skate lessons are offered year round. Please click on the Learn To Skate tab for more details or call the Skating School Coordinator at 952-895-4657.
The Impressions on Ice Show is now generally held in the middle of May on a Friday and Saturday evening. Show time is at 7:00 pm. Please call the main office for more information at 952-895-4651.
Typically, Ice Show tickets go on sale two weeks prior to the performances. Prices are $5 for students (5-17) and seniors (62 +), $10 for adults, $25 for a 3-show pass (includes dress rehearsal on Thursday).
The Burnsville Hockey Club and the Burnsville Minnesota Valley Figure Skating Club are volunteer organizations that use our facility as their address. However, they do not have any staff located at the Burnsville Ice Center to answers questions. Their volunteers change from year to year, so when calling for the respective Clubs please ask Ice Center staff for a Club representative that you can contact.
Skaters should be warm and comfortable. Dress in layers with mittens or gloves. Snow pants or warm up pants are helpful because they are water proof. Helmets are required for the Hockey Tracks classes and strongly recommended for the beginner classes.
Generally, any new skater 4 years or older can be in a Beginner or Hockey Tracks 1 class. If the skater is 3 years old, they can go into a P.A.L.S. class where a parent / guardian skates with them. If your child has had lessons before or has some skating experience, please call the coordinator at 952-895-4657 for an evaluation .
Council Meetings, Council Worksessions and Council Governance Meetings all begin at 5:30 p.m.
If you wish to speak about something already on the agenda, you may ask to be recognized by the Mayor at the time the issue is being discussed.
Council Meetings, Council Work Sessions and Council Governance Meetings all begin at 5:30 p.m.
During regular City Council meetings (1st and 3rd Tuesdays after the 1st Monday), the public is invited to speak to the Council during the Citizens' Comments portion of the meeting. During this time, you may bring up new issues to the City Council that are not on the agenda. If you wish to speak about something already on the agenda, you may ask to be recognized by the Mayor at the time the issue is being discussed.
You can also view the Burnsville Bulletin online at www.burnsville.org/bulletin or pick up a copy at Burnsville City Hall, 100 Civic Center Parkway. Click for past Burnsville Bulletins
Facebook: www.facebook.com/cityofburnsvilleTwitter: @burnsvillemn and/or @burnsvillepdYouTube: www.youtube.com/cityofburnsvillemnFlickr: www.flickr.com/cityofburnsvillemn
Contact the Communications Department at 952-895-4402 for more information. For more information...
Note: A party must be registered with the city for an opportunity for visits from police, fire and local leaders. For more information...
There are many programs and activities available for older adults. Recreational activities include, pickleball, nature walks and special fitness events. There are also many types of educational seminars available with topics on de-cluttering, recycling and aging in place.
The Burnsville Senior Center is operated by School District 191 Community Education. The Center invites older adults to become members and take part in activities such as senior workshops, health and wellness seminars, defensive driving, coffee talks and more.
The Elder Resource Association has contact information for many organizations in the area and can assist you in connecting with additional resources.
You can access Crystal Lake through one of three parks:
There is a public swimming beach at Crystal Beach Park. From Memorial Day through Labor Day, City staff tests the site weekly for E. coli bacteria levels. Visit beach testing for more information and testing results.
The lake is about 300 acres. For approximate lake depths, see the Crystal Lake Depth Map (PDF).
Please contact Skip Nienhaus, Economic Development Coordinator, at 952-895-4454 to discuss.
Interested parties can contact Laurie Crow, "Open to Business" consultant at 952-484-3107.
Federal and state offices, except for judicial offices, are partisan offices. You must include a political party name when filing for the office. A candidate who has not filed as Independence, Democratic-Farmer-Labor, or Republican must also submit a nominating petition.
If the candidate receives contributions or makes disbursements of more than $750, an initial finance report must be filed within 14 days of receiving or disbursing the $750.
During a year when the candidate’s name is on the ballot at least three finance reports must be filed:
10 days before the Primary 10 days before the General 30 days after the General Annual reports are required by January 31 of each year following an election until a final financial report is filed.
A Certification of Filing must be filed no later than 7 days after the General Election. The certification states that all required financial reports have been submitted.
M.S. 211B.045 Noncommerical Signs Exemption: In any municipality with an ordinance that regulates the size of noncommercial signs, notwithstanding the provisions of that ordinance, all noncommercial signs of any size may be posted from August 1 in a state general election year until ten days following the state general election. Dakota County has policies governing the placing of signs on rights-of-way and municipalities may have their own ordinances.
A supplementary statement must be filed on April 15th of each year the individual remains in office.
Printing a voter registration application on your personal computer printer and mailing it to the Dakota County Offices is another option.
You can also register to vote when applying for or renewing your drivers' license. The information will be forwarded to Dakota County for processing.
Since 2008, voter registration information will be automatically updated when eligible voters permanently change their addresses with the U.S.P.S.
Pre-registration closes 20 days prior to an election.
If you have moved since last registering to vote, it is important to update your voter registration information so that you are voting for the candidates who will represent you.
To register on Election Day, you must have one of the following forms of identification showing your current address:
Students The above proof of residency also apply for college students in addition to:
Requesting a ballot is a two step process. First, you must complete an absentee ballot application. Then, you will receive a blank ballot to vote and return to us. If you are eligible to vote absentee, you may do so either by mail or in person.
By MailTo have an absentee ballot application mailed to you, notify the City of Burnsville by mail, fax, email or phone (952-895-4490). After we receive the completed application, an absentee ballot will be sent to you. Please allow plenty of time to complete the process. All absentee ballots must be received by Election Day.
In PersonUp until the day before the election, you may complete an absentee ballot application, receive your ballot and vote in person at the City of Burnsville City Hall or at the two Dakota County locations - Hastings and Apple Valley:
City of Burnsville and Dakota County HastingsMonday - Friday 8 a.m. to 4:30 p.m.
Apple Valley Service CenterMonday & Friday 8 a.m. to 4:30 p.m.Tuesday, Wednesday, & Thursday 8 a.m. to 6 p.m.
For more information...
City of Burnsville election results can be found on the Dakota County local elections page
Dakota County election results can be found on the Dakota County, county elections page
Minnesota State election results can be found on the Minnesota election results page
The following table is a side-by-side comparison of reconstruction, reclamation and rehabilitation:
The City identifies streets to be improved annually in the Five Year Capital Improvement Plan (CIP). Improvements are prioritized based on a variety of factors including age, street condition, utilities condition and functional classification. Street reconstruction and reclamation are generally chosen for streets in poor condition. Street reconstruction is generally chosen where water main is being replaced. Street rehabilitation is generally chosen for streets in moderate condition.
In addition to City notifications, during the construction process, the City’s contractor will distribute door flyers for construction impacts such as parking restrictions and water service interruptions during the project. Street Reconstruction & Rehabilitation website
Garbage service will be maintained throughout the duration of the project. The Contractor will provide access to garbage haulers to make garbage pickups.
The City will repair most above-ground features impacted by construction activities (i.e., landscaping rock/edging, fencing, retaining walls, etc.) and will restore all maintained turf areas with sod (reconstruction projects) or seed (rehabilitation or reclamation projects, and projects in areas of parks and unmaintained grass areas). The City will NOT replace individual plants, shrubs, or trees that are in the right-of-way and impacted during construction activities. The City will NOT replace invisible dog fencing wires, private electrical wires, or outlet boxes, but will install plastic conduit sleeves under driveway aprons for property owners if they request for wire replacement purposes.
Starting in 2017, the City will NOT replace irrigation system components located in the street right-of-way that are damaged as part of the construction contract, but will provide reimbursement to property owners who repair their systems following construction work and submit a contractor invoice or material receipt after completing the work. The maximum reimbursement values for irrigation system components is as follows:
Residential Lot (single street frontage): $300 per propertyResidential Lot (multiple street frontage (i.e., corner lots)): $500 per propertyCommercial/Retail/Multi-Family Lots: $0.75/Foot of Street Frontage, up to 1,000’ ($750).
Detailed information regarding irrigation system reimbursement procedures will be sent to property owners in impacted project areas as part of the Neighborhood Meeting notification process.
1) Municipal State Aid Funding for designated higher traffic routes where possible.
2) Ad Valorem taxes via the Infrastructure Trust Fund (for approximately 60% of street improvements if Municipal State Aid Funding is not available)
3) Special Assessments (for approximately 40% of street improvements)
4) Sewer and Water Utility Fund (for 100% of sanitary sewer and watermain improvements)
5) Storm Water Utility Fund (for 100% of storm sewer and drainage improvements)
The City of Burnsville’s Special Assessment Policy provides a standard method by which assessments are calculated for street reconstruction, rehabilitation and reclamation projects from year to year. Assessments are calculated by abutting street footage and are based upon land usage. Street footage is adjusted to account for irregularities in lot sizes and shapes. For instance, residential corner lots will receive reductions in street footage to reduce the burden, while lots in cul-de-sacs will receive increases in street footage to account for irregular lot shapes.
The assessment amount for the entire current year’s street reconstruction, rehabilitation or reclamation project will be the lesser of the two scenarios below: 1) Average of the last three years of assessment rates for reconstruction or rehabilitation, or2) 40% of the current year’s project cost for street reconstruction or rehabilitation work (does not include utility work, which is not assessed)
1) February – Preliminary Report: Estimated maximum front footage assessment based on proposed improvement method, preliminary design data, and budgeted cost estimates. You will receive notice of the assessment rate, and have an opportunity to view your estimated assessment.
2) September – Final Assessment Hearing: Final assessment rate is based on actual construction costs, and may be lower than the rate proved in the Preliminary Report. The final assessment rate cannot be higher than the estimated assessment rate provided in February. Formal notices with individual property assessments are sent via U.S. Mail to each assessed property owner.
Assessment value of $1-$199.99: 1 yearAssessment value of $200-$999.99: 5 yearsAssessment value of $1000-$1999.99: 10 yearsAssessment value of $2000 and over: 15 years
Assessments paid off through property tax statements are subject to interest over the period of the payoff. The assessment can be paid off early, but the property owner must work through Dakota County to do this. The City of Burnsville only accepts assessment payments for the entire amount during the first 30 days after the assessment hearing as described earlier in this section.
It is common in street reconstruction areas for independent contractors and companies to solicit their services, either through door-to-door or mail marketing. These services may be of any type, but the most common services are for driveway replacement, landscape work, and sewer and water repair services. The City of Burnsville DOES NOT solicit any of these commercial services to residents. If residents are interested in any solicited service, they are encouraged to verify a contractor’s licensing and registration status with the State of Minnesota by visiting the Minnesota Department of Labor & Industry website. Additional information regarding door-to-door solicitation rules for the City of Burnsville are available by entering the search term “solicitor” at www.burnsville.org.
Interest is charged if the assessment is financed, continue reading below for more information on this.
Please include your parcel ID # in the memo section for proper application.
Fire engines are staffed with two to three firefighter/paramedics and they respond to critical medical emergencies to assist the ambulance personnel.
The Burnsville Fire Department offers FREE Heart Restart classes that teach compression-only CPR. To find upcoming classes visit the City events calendar or the Fire Department's page.
To find out if you have private hydrants property email firstname.lastname@example.org or call 952-895-4544.
Burnsville is home to close to 1,300 private hydrants. There is a greater potential of loss of property and life at commercial and multi-unit residential properties with private hydrants.
Phone: 952-895-4470Fax: 952-895-4462
It is not illegal to have buckthorn on your property. Although the City encourages residents to remove buckthorn and offers programs to assist with the effort (www.burnsville.org/buckthorn), you are not required to remove it. Buckthorn is considered a “Restricted Noxious Weed” by the Minnesota Department of Agriculture and cannot be sold in the nursery trade.
If you’d like to report feeding violations in your neighborhood or other issues related to deer or waterfowl, visit the deer and goose management sections at www.burnsville.org/wildlife. To report feeding violations...
Hunting is NOT allowed on City property unless conducted during a special hunt organized by the City and authorized by City Council. Gun hunting is not allowed on private property. Bowhunting is allowed on private property but all City bowhunting ordinances must be followed.
Keep your driveway, sidewalk and street clean. Sweep up grass clippings and leaves, reduce/eliminate lawn fertilizer, clean up oil drips and other leaked automobile fluids, wash your car on the grass instead of the driveway (or go to a commercial carwash), and reduce/clean up ice melting products in winter.
Attend a “Landscaping for Clean Water Workshop” and learn how you can build a rain garden or create a shoreline buffer. How to stencil storm drains...
However, algae blooms can be a problem caused by too many nutrients in the pond. Invasive plants such as Eurasian Watermilfoil and Curlyleaf Pondweed can also overtake a pond.If you want to control algae or aquatic plants in your pond, you will first need to determine if the MN DNR considers your pond a “Public Water.” Aquatic plants growing in public waters are owned by the state and a permit may be required to control the plants. Generally, city ponds over 2.5 acres or more in size are considered public waters, but you should contact the MN DNR to check on your pond’s status.
Learn more about the MN DNR Aquatic Plant Management Program through the link below.
Learn more about the MN DNR Public Waters Inventory: http://www.dnr.state.mn.us/waters/watermgmt_section/pwi/maps.html
Whether or not you need a permit, you should talk with neighbors that share the pond before proceeding with any pond treatments.
The City also classifies some ponds as wetlands, which have ordinances in place to protect them. To find out if your pond is a wetland, visit the website http://www.ci.burnsville.mn.us/index.aspx?nid=1690 or call 952-895-4550. DNR Aquatic Management Program...
No, the City does not control lake or pond levels. Water levels fluctuate due to rain, snowmelt, drought and evaporation. Underground storm water pipes carry storm water runoff into and out of lakes and ponds. However the storm water system is passive, which means that there are no control structures (such as gates) to control the flow of water through the system.
During warm weather months dog owners may use outdoor ice rinks at North River Hills, Northview, Paha Sapa, Red Oak, South River Hills, Terrace Oaks East, Timberland, Vista View, Highland Forest, and Knob Hill Park as an off-leash area. The rink gates must be kept closed and owners must clean up after their pets. Find a Park
The City of Burnsville offers community gardens for Burnsville residents at Neill Park and Wolk Park. Plots are available for use from May through late October (weather permitting). The registration period for plots is February 1 - March 1. Details about the community gardens is posted on the Parks & Recreation page from mid-January through mid-March.
For permanent signs contact Sarah Arnold at 952-895-4455 or by emailing email@example.com.
Fingerprinting services are also available through the Apple Valley Police Department, Lakeville Police Department and Dakota County Sheriff's office.
These documents are issued by the district court. Applications may be obtained from the Dakota County District Court locations in Apple Valley or Hastings, or visit their website:
Information regarding Level III Predatory Offenders is posted on the Minnesota Department of Corrections website below:
These permits are handled exclusively through the Dakota County Sheriff’s Office for Burnsville residents. For more information please visit their website below:
If you would like to know more about mediation services, or think that you would like to try to mediate out a disagreement, contact Police Sgt. Dan Anderson via email or at 952-895-4596.
By requiring rental properties be licensed, the City helps ensure owners, operators and managers are taking reasonable steps to provide a safe, secure, sanitary and reasonably nuisance-free environment for tenants and neighboring residents.
Requiring rental licenses and minimum standards helps maintain property values and assure the preservation of the City's existing housing supply.
Individual Unit (single-family, condo or townhome) - Within Association or Same Building:Owners that rent out individual units located within an association or within the same building will be charge $160 for each individual unit within the building or association.
Townhome Complex:Owners who rent out multi-unit townhomes within a townhome rental complex will be charged $85 per building and $11 per unit.
Manufactured Home Parks:Manufactured home park owners who own and rent out individual homes within their park will be charged $260 per park and $45 per rented manufactured home. Individual manufactured home owners (who do not own the park in which their home is located) who rent out their unit will be subject to the individual unit fee of $160.
If violations are found, the property owner or designee will receive a detailed inspection report highlighting the code violations. The letter will also indicate a time frame for the items to be remedied or repaired. The property owner or designee must correct the violations and schedule a re-inspection of the rental property within the time frame specified. Once all violations are properly corrected, the City will issue the rental dwelling license.
Solicitor: A person who goes location to location soliciting donations (other than forpolitical campaigns,) or taking “orders” for goods/services that will be delivered on alater date.
Transient Merchant: A person who temporarily sells and delivers goods while using oroccupying private property, a vacant lot, parking lot, motor vehicle, trailer, structure,tent or portable shelter.
Mobile Vendor: A person who sells food or goods from a vehicle, trailer or cart withinthe City, and temporarily uses or occupies any street or right-of way. A mobile vendormay also operate on private property under specific circumstances and if they adhere toCity ordinance.
The cost of a permit is $100 per person. Permits expire on Dec. 31 of the year issued.
Mobile vendors can conduct business on private property (except for retail property)without a “Conditional Use Permit” if they operate only during normal business hoursand do not park or occupy space overnight. Registration with the City is required.
Mobile vendors are also allowed in specific locations in the Public Right of Way and in City Parks, but again, must first register with the City.
Noncommercial solicitors do not need to complete a “City of Burnsville Peddler,Solicitor, Transient Merchant & Mobile Vendor Registration" form, but must provide theCity with a list of the full names and birth dates of individuals going door-to-door, andwear an identifying badge or ID at all times City of Burnsville Peddler, Solicitor, Transient M
Transient merchants who will be at a location for multiple days must first obtain a“Conditional Use Permit” from the City of Burnsville Planning Department.
Mobile vendors must provide a “Certificate of Insurance” naming the City as anadditional insured and provide a copy of a Minnesota Department of Health/Departmentof Agriculture license with their application (if serving food.) Refer to the BurnsvilleCity Code or contact the Burnsville Police Department for coverage minimums.
If catering a private outdoor residential event, mobile vendors also need a City “BlockParty” permit.
If catering a special event sponsored by a business or retail property, mobile vendors willalso need a City “Special Event” permit.
If operating in a City park, mobile vendors will also need a “Park Mobile Vending”permit. Additional Information
Our goal is to keep major streets open at all times. Please help us do our job by not shoveling or snow-blowing snow back into the street. Not only is this dangerous, but also it is illegal and can result in a fine. Snow Removal Policies...
For any boulevard damage, please contact Public Works at 952-895-4550 or place a service request on our city website. Place a service request...
The condition of the street, past maintenance history, age of the street, the city’s five year Capital Improvement plan and budget all play a major role in deciding which streets will be fixed/repaired or will have some type of preventative maintenance (seal coat, overlay, etc.) performed on them. Streets Capital Improvement Plan
Dates of load limit restrictions vary from year to year. Please check with the MNDOT by calling 1-800-723-6543 or visit their website for more information and when restrictions will be applied. MNDOT website...
Please visit the link for directions and map.
Once the change of occupancy form is submitted, Utility Billing staff will use the information provided to set up or cancel service. Please consider your submission as a confirmation of receipt. Utility staff will reach out if there is an issue with the information provided. If for any reason the change of occupancy date changes, please notify Utility Billing as soon as possible at firstname.lastname@example.org to avoid incorrect billings. Change of Occupancy Forms
When setting your "Payment Threshold," set an amount higher than your average monthly bill to ensure payment is made. You will only be charged the amount of your bill. Online Utility Bill Pay System
If it has been determined that no blockage or restrictions exist within the City's sanitary sewer system, the homeowner is advised to contact a professional plumber or drain cleaning service to have the private sewer service inspected. The City Of Burnsville cannot make a recommendation for drain cleaning services. It may be in your best interest to obtain several estimates.Residents should be aware, if the problem is in the sewer service (lateral), the property owner is responsible for correcting the problem. The owner of the property is responsible for maintaining and cleaning the sewer lateral from the building to the City's sewer main, including the connection on the sewer main.
Many homeowners' insurance policies exclude damage resulting from sewer backups. However, some insurance companies do provide sewer backup coverage. If you are concerned about the possibility of a sewer backup and want to insure that you are covered, the City urges you to check with your home insurer regarding the availability of sewer backup insurance.
Grease: Cooking oil should be poured into a heat-resistant container and disposed of in the garbage after it cools, NOT down the drain. Washing grease down the drain with hot water is not the answer. This grease goes down the drain, cools off, and solidifies in the drain, the property owner's sewer and/or the sewer main. When this happens, the line eventually clogs.
Paper Products: Paper towels, disposable diapers, and feminine products cause a great deal of problems. These products do not deteriorate quickly. They become lodged in portions of sewer causing sewer backups. These products should be disposed of in the garbage.
Sewer Root Control: The continual flow of nutrient-filled water found in sewer pipes attracts tree roots. Roots growing along pipes exert significant pressure on pipes. These roots may push into and around gasket connection points, which may expand and break seals. Root infiltration can cause a blockage to the sewer, resulting in sewage backup in your home and damage to your property.
Tips For Controlling Roots: The conventional method of removing roots by a professional drain cleaning service involves cutting or tearing roots to solve an immediate problem. However, this method does not stop the growth or destroy the roots outside the pipe. This is similar to pruning the bushes and shrubs surrounding your residence.
An annual chemical root control program is an effective preventive maintenance measure. A product that foams with the addition of water is the most effective means of coating the roots and pipe surfaces. These products may be purchased from your local hardware store or home center.
Illegal Plumbing Connections: Do not connect French drains, sump pumps, roof gutter drains, or foundation drains to your sanitary sewer service. Not only is it illegal, debris and silt will clog your service line. Consult a plumber to correct any illegal connections.
Sanitary Sewer System:The City owns the sanitary sewer main in the street
Sanitary Sewer SystemOutside your home - The owner of the property owns and is responsible for maintenance and repair of the entire sanitary sewer service line including the connection at the City sewer main in the street.Inside your home – The sanitary sewer service is considered part of the home’s plumbing system and is the responsibility of the owner for maintenance, repair, and replacement.
Bypass your water softener. Often times when softeners begin to fail they restrict the water flow to either low flow or no flow. If you bypass it and the flow is restored, you know it’s your softener. Here is a You Tube link to a tutorial on bypassing your water softener. It goes over four different bypass types which should cover most softeners. https://www.youtube.com/watch?v=KvCOlHd9-yw.
Do you have a filtration system? If so, the filter may be plugged.
Have you turned the water off at the meter because of plumbing repairs or equipment installation? Check both valves and make sure they are open all the way.
If it is not one of the three above items, it is probably your Pressure Reducing/Regulating Valve (PRV). It can fail and cause high water pressure, low water pressure, or no water at all. Replacement is part of the plumbing system which is owned by the homeowner. Please go to the City of Burnsville website to download a copy of the meter and valve information brochure.
If you are handy, they are easy to replace. If not, you may want to have a plumber make the repair for you. Water and Sewer website
High Water PressureYou can purchase a pressure gauge at a home improvement store to get the pressure in your home.
If you have a laundry tub with threads on the faucet, you can attach the gauge there and turn the water on to get the pressure. Otherwise, you can attach the gauge to one of your outside hose bibs and turn the water on.
If the pressure is high (over 75 psi), your PRV may need adjustment or replacement. The PRV is bell shaped with a screw in the top and is mounted near the water meter. There is a nut which needs to be loosened to do the adjustment and tightened again when you are done.
Adjusting a PRV – To DECREASE the water pressure, turn the screw to the left in very small increments. A little does a lot. To INCREASE the water pressure, turn the screw to the right in very small increments. A little does a lot.
Check your pressure gauge as you turn the screw and turn it until you reach your desired pressure. The recommend pressure is 50 -70 psi. If turning the screw does not adjust the pressure, you need to replace the PRV.
Adjusting your PRV Video - link belowThe installation will look different in your home because this video is done in a factory test lab. Your PRV should be before your water meter and in some installations, after the water meter. Adjusting your PRV video
Please call 952-895-4552 to discuss issues you are having with your water quality to see if you would be a good candidate for a water test.
If you would like other things tested you would have to contact a water analysis lab and pay for those tests results.
Check all toilets for leaksEven if you don’t hear water running, it does not mean the toilet isn’t leaking. One way to check if there is a leak between the bowl and the tank is to place a few drops of food coloring into the tank; then, wait several minutes to see if the dye enters the bowl. If it does, you have a leak.
Check faucets and shower heads for leaks.
Check proper operation of water softener to make sure it isn’t running too often, or it isn’t running continuously.
Check your meter reading If you have a water softener or an irrigation system, make sure neither system is set to run that night and read the meter before you go to bed. The next morning before any water is used inside or outside, read the meter again. If the reading increased, you have a leak.
Do a five gallon bucket testRead the meter, then fill a five gallon bucket. After filling the 5 gallon bucket, read the meter again. If it moves five gallons, the meter is reading accurately.
The new meters and system will allow the City to operate its water system more efficiently and improve customer service. The new meters and meter system will fully automate meter reading, which will reduce meter reading costs, improve the reliability and accuracy of the system and allow for better management of water use through things like advance leak detection and water conservation abilities.
The new meters and metering system will also allow for two-way communication between the meters and City staff. The system will flag accounts that may have an issue such as a leak or meter malfunction. Additionally, if a customer wants to know more about their consumption, City staff can provide customers with up-to-date data that will allow them to better understand and manage water use and costs.
Other benefits include more accurate and reliable meters, as well as reduced operational costs. Once deployed, the City will be able to eliminate the need to have someone drive through neighborhoods to collect meter reads.
Future enhancements will allow utility customers to access their own consumption data to help with water bill budgeting, consumption and even shrinking their environmental footprint.
The old meter used similar radio-read technology to transmit data to a collector unit, which loaded data when a utility worker drove by the home.
Sensus is a leader in the utility infrastructure industry and supports the City of Burnsville's commitment to deliver quality services efficiently and cost effectively.
If there is a higher bill in the second month after the installation of the new meter, it is likely that the old meter was malfunctioning or not correctly registering water use. The new meters will record consumption more accurately.
Sirens are activated by supervisors at the Dakota Communications Center (DCC) based on the criteria.
If the weather warning includes all of Dakota County, the sirens will sound countywide. Sirens can also be activated by zones or by individual cities within Dakota County as determined by information the DCC receives from the National Weather Service or local officials.
The sirens automatically shut off after three minutes.